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Showing posts with the label VoIP

Go Mobile with Your Office

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Having a virtual office in your mobile device isn't as ridiculous as it seems. These days, it's becoming normal for a person to bring work home, or to keep in touch at least with what's happening in the office, even when in transit. And in the case of laptop users, you can even decide to catch up and do some last-minute stuff at a local coffee shop or, if in the mornings, get some work done early while the office isn't open yet. You can even get some work done ahead of time if you have a boring weekend. Whatever the case may be, here are some ways to go mobile with your office. Communication VoIP and PBX services Aside from your standard mobile and online instant messaging, having a VoIP suits the idea of the mobile office, as it still allows you to be a part of the office's PBX system , even if you're in the office. That way, you can still receive calls if people are calling the office and the PBX is switching calls to your "desk." This will al

How To Improve Call Center Productivity with VoIP Solutions

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VoIP or Voice over Internet Protocol is making a huge impact on the business and call center industries today. Companies no longer have to wait for phone jacks, equipment and hardware setup. VoIP business phone systems use the Internet for phone calling, video conferencing and conference calling. VoIP has actually changed the way call centers and businesses operate. Call centers these days are not simply taking customer service calls anymore. They are looking for more ideal ways to add more efficiency and productivity into their offices. Below are ways that VoIP can improve your call center. Reduced Costs It can be quite expensive to operate a call center. From office equipment to paying out salaries, handling a call center can become a very costly endeavor. By switching to VoIP services over standard phone services, costs can be reduced significantly. Combine All Business Functions VoIP solutions provide overall complete office communication systems for companies and their c